PRIVACY POLICY

At Gracedale HillS Estate we want to provide the best possible service
across our range of products and services. To achieve this aim we
need to make the most efficient use of your personal information. 

However it is equally important to us that you are confident that
any of your personal information entrusted to us is treated with
the appropriate degree of privacy. 

What does “personal information” mean? 

Personal information is any information about you that identifies
you or by which your identity can be reasonably determined. 

 Why we collect your personal information. 

Collecting your personal information is essential for
Gracedale Hills Estate to be able to conduct its business of
providing products and services. 

By collecting personal information we, 

•set up and administer products and services
•determine your requirements and provide the appropriate product or service
•assess your product or service needs
•improve our products and services
•identify you and protect you from unauthorised access to your personal information.

If we do not collect and make use of your personal information, it
would make it difficult to conduct business with you.

 How do we collect your personal information?

Where possible we collect your personal information directly from you. 
Collection may take place in a number of ways such as when you 
 request a product or service over the telephone or Internet.

Often personal information is collected during the course of our relationship with you.
 
No matter how your personal information is collected, it is dealt with by Gracedale Hills Estate in accordance with this Privacy Policy.

We will never sell or use your personal information in an improper manner, it will be used strictly to enable us to provide you with our products and/or services.

How we use your personal information.

We use the personal information that we collect so that we can conduct our business of
providing our products and services and to administer and enhance the business relationships we have with you.
To enable us to do this we may share your personal information with companies related
to the business of Gracedale Hills Estate.

Do we disclose your personal information to anyone?

Gracedale Hills Estate may disclose your personal information in certain circumstances.

Sometimes we are required or authorised by law to disclose your personal information.
For example we may disclose your personal information to a Court in response to a
subpoena or to the Australian Taxation Office following a direction issued under taxation laws.

We may also disclose your personal information where you have consented to us doing so.
Your consent to the disclosure of your personal information may be given explicitly such
as in writing or verbally or may be implied from your conduct such as when you discuss
details of the relationship you have with us publicly with the media.

Generally however we do not disclose your personal information to any party outside
Gracedale Hills Estate unless that party is contracted to Gracedale Hills Estate to provide
administrative services or activities on our behalf and that party is bound by the same
privacy rules we follow.

 Ensuring your personal information is up-to-date.

We rely on the personal information we hold about you to efficiently conduct our business
relationship with you. For this reason, it is very important that the personal information we
collect from you is accurate, complete and up-to-date.

During the course of our business relationship should any changes occur to your personal
information you can contact us at anytime to update, correct inaccurate or incomplete information.